Frequently asked questions

FAQ's

Browse through our common inquiries to find insights about our products, policies, and services.

Can I exchange items purchased online

Yes, items purchased online can be exchanged in-store within 30 days of purchase. Ensure the items are unworn, with original tags attached, and bring your online receipt.


How do I care for my gear

To maintain the quality and longevity of your activewear, we recommend washing in cold water with like colors, using a gentle cycle, and laying flat to dry. Avoid using bleach or fabric softeners.


Warranty

At Southerly Fishing Gear, we stand behind the quality of our products with a 30-day warranty on all purchases. If you're not completely satisfied with your gear, simply contact us within 30 days for a hassle-free replacement or refund. Your satisfaction is our priority, and we're committed to ensuring you have the best experience on the water. For any questions or warranty claims, reach out to us at southerlyfishing@gmail.com. Fish with confidence, knowing we've got you covered!


Ambassador Program

Join the Southerly Fishing Gear Ambassador Program and represent a brand that shares your passion for the water! As a brand ambassador, you'll get access to exclusive gear, promotional opportunities, and the chance to be featured across our social media platforms. We’re looking for enthusiastic anglers who live and breathe the sport, ready to showcase our products in action. To get involved, send an email with your details and fishing story to label@southerlyfishing.com. Let’s reel in success together!

Couldn't find your answer?

We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.